Cancellation Policy
Please review our cancellation terms carefully before confirming your booking.
Cancellation Terms
All bookings are subject to the following cancellation terms.
Terms
- Non-refundable
Bookings are non-refundable once confirmed (0% refund), unless otherwise arranged with us directly.
- Non-refundable
No refund is issued for early departure, no-shows, or cancellations made after check-in.
- Non-refundable
Contact us before booking if you have questions about flexibility.
Important information
Service Fees
Where a service or booking fee applies, it is shown before you confirm your booking and is non-refundable. The total you see at checkout is the full amount payable — there are no hidden charges.
How Refunds Work
Approved refunds are processed within 5–10 business days and returned to the original payment method. You will receive an email confirmation when your refund has been initiated.
Questions about cancellations?
We're happy to help with any questions about your booking.
Contact Support